About HealthLinkNow

HLN is an integrated network of psychiatrists and licensed mental health providers who care for patients via telehealth. We support providers and facilities experiencing challenges in accessing care. This flexible solution is designed to help patients in need and improve the business and goals of health center locations, patient clinics and providers.

The secure platform is mobile-friendly and easy-to-use for both patients and providers.

HealthLinkNow Vision, Mission and Goals

Vision. To be the telehealth clinical choice for behavioral health partners everywhere

Mission. Promote virtual, outcome-driven health care that inspires hope and advocates for patients

Goals. Clinical excellence with informed, inspired providers and an engaged workforce

Joint Commission Accreditation

Joint Commission’s Gold Seal of Approval® for Behavioral Health Care Accreditation is only awarded to organizations that demonstrate continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects an organization’s commitment to providing high-quality, effective care.

The Joint Commission

The National Action Alliance

HealthLinkNow is proud to work towards improving effective suicide prevention efforts within healthcare settings as called for in the National Strategy for Suicide Prevention (National Strategy). We are committed to providing education and resources to the communities we serve, working to provide best practice care to our patients.

Universal Health Services, Inc. (UHS), which provides care through its national network of subsidiaries, has supported the National Action Alliance for Suicide Prevention (Action Alliance) as an Executive Committee member for over a decade. The Action Alliance is the country’s public-private partnership, working to advance the National Strategy for Suicide Prevention, which includes the goal of expanding implementation of best practices for suicide care across the country.

Questions about filing a complaint? Contact an HLN Compliance Officer at 888-880-8443 during weekdays 8 am – 4 pm. 

Questions about filing a facility complaint? Call the Joint Commission at 800-994-6610 toll free during weekdays 8:30 am – 5 pm CT.

Office of Quality Monitoring
The Joint Commission
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181

Fax 630-792-5636 or email us

For mental health care providers and patients

The Board of Behavioral Sciences receives and responds to complaints regarding services. Services provided are within the scope of practice of marriage and family therapists, licensed educational psychologists, clinical social workers and professional clinical counselors. You may contact the board in your state with questions or complaints.