About HealthLinkNow

HLN is an integrated network of psychiatrists and licensed mental health providers who care for patients via telehealth. HLN provides support to individuals and facilities experiencing challenges in accessing care. This flexible solution is designed to help people in need – and aid in the long run –  the business and behavioral goals of health center locations, patient clinics and providers.

The platform is secure, mobile-friendly and easy to use. HLN can reach more people who need quality healthcare. HLN incorporates telemedicine, scheduling, practice management and electronic health records into a low-maintenance, high-performance telehealth service.

HLN Vision, Mission and Goals

Vision. To be the telehealth partner of choice for behavioral health partners

Mission. To promote virtual, outcome-driven mental health care that inspires hope and advocates for patients and employees

Goals. Clinical excellence within an informed, inspired and engaged workforce

Joint Commission Accreditation

The Joint Commission’s Gold Seal of Approval® for Behavioral Health Care Accreditation is only awarded to organizations that demonstrate continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing high-quality, effective care.

The Joint Commission

If you have questions about filing a complaint, contact an HLN Compliance Officer at 888-880-8443 during the weekdays 8 am – 4 pm. 

Questions about filing a complaint about a facility. Call the Joint Commission at 800-994-6610 toll free during weekdays 8:30 am – 5 pm CT.

Office of Quality Monitoring
The Joint Commission
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181

Fax 630-792-5636 or email us.

For mental health providers and patients

The Board of Behavioral Sciences receives and responds to complaints regarding services provided within the scope of practice of marriage and family therapists, licensed educational psychologists, clinical social workers and professional clinical counselors. You may contact the board in your state with questions or complaints.